Courses
QTP Ltd offer a range of off-the-peg or bespoke courses. A selection of courses and possible topics is shown below but call us to discuss your individual requirements.
Time management
- Managing the time available
- Analysis
- Evaluation
- Change
- Review
- Personal time management
- Demands and constraints
- Time Robbers
- Task prioritisation Grid
- Delegation
- Setting objective and subjective goals
- Personal action planning
- Pareto principle (80/20 rule)
Change management
- Understanding change
- Creating a climate for change
- Managing change
- Managing opposition to change
- Management strategies
- Directive
- Expert
- Negotiated
- Educative
- Articipative
Managing
- What managers do
- Management control
- Managing in an organisation
- Managing stakeholders interests
Managing people
- Understanding people at work
- Recruiting and developing people
- Working with others
- Power, leadership and change
Managing customers and quality
- Managing quality
- Valuing your customers
- Meeting customers needs
- Understanding your customers
